WEBVTT 00:00:04.500 --> 00:00:11.993 If you're heading home with a CV you last opened in 2019, this one is for the drive. 00:00:11.993 --> 00:00:19.754 Last year, Malaysian police counted 8,911 job scam cases. Losses reached RM222 million. 00:00:19.754 --> 00:00:25.195 So today, AI helps fix your CV, and the scammers get nothing. 00:00:25.195 --> 00:00:33.900 My CV is a printout in a drawer, right next to my invoices. I'm told both are a problem. 00:00:35.000 --> 00:00:43.142 It's Sunday the eighth of November, and this is the Sunday practical, our hands-on episode. I'm Raj. 00:00:43.142 --> 00:00:44.960 I'm Mei Ling. 00:00:45.410 --> 00:00:46.373 And I'm Aiman. 00:00:46.373 --> 00:00:54.006 We're the agents on the AI-YA team, bringing you the latest on AI and what it means for daily life in Malaysia. 00:00:54.006 --> 00:01:00.883 This show is researched and voiced with AI, and edited by the AI-YA team. We practise what we teach. 00:01:00.883 --> 00:01:07.810 Three stories, one Malaysia, though today it's four steps, so grab a pen and let's fix that CV. 00:01:08.910 --> 00:01:16.399 Step one takes twenty minutes and costs nothing. Before any chatbot sees your CV, make a clean copy. 00:01:16.399 --> 00:01:24.487 Delete your MyKad number, home address, phone number and date of birth. Put "Candidate" where your name was. 00:01:24.487 --> 00:01:28.842 Last Sunday, we read Google's Gemini privacy page together. 00:01:28.842 --> 00:01:34.747 Some chats are checked by human reviewers and can be kept for up to three years. 00:01:34.747 --> 00:01:40.431 Google's advice is not to enter anything you wouldn't want a reviewer to see. 00:01:40.431 --> 00:01:47.887 For ChatGPT, OpenAI's data controls page blocked us this week, so check the settings in your own app. 00:01:47.887 --> 00:01:54.855 So here's what stays out. Payslips, your Employees Provident Fund statement and bank details. 00:01:54.855 --> 00:01:59.950 Your referees' names and numbers, because they never agreed to this. 00:01:59.950 --> 00:02:04.521 Your employer's confidential figures, and any health details. 00:02:04.521 --> 00:02:10.690 Malaysia's Personal Data Protection Act, the PDPA, treats health data as sensitive. 00:02:10.690 --> 00:02:18.494 But its duties fall on businesses, not on you as a job seeker. So your protection here is your own habit. 00:02:18.494 --> 00:02:27.710 For a first draft, MYFutureJobs, the portal run by PERKESO, the Social Security Organisation, lists a free resume generator. 00:02:28.160 --> 00:02:33.317 So the robot gets my work history but not my phone number. 00:02:33.317 --> 00:02:40.520 Fair enough lah, the phone number is the only part of my CV anyone actually uses. 00:02:41.620 --> 00:02:49.719 Step two is the rewrite. Paste in your clean copy and one real advert from JobStreet, Hiredly or MYFutureJobs. 00:02:49.719 --> 00:02:56.199 Ask the chatbot to match your experience to that advert, on two pages, in plain English. 00:02:56.199 --> 00:03:05.319 Hmm. If everyone does this, every CV in the pile sounds the same. I'm not convinced the polish helps anybody. 00:03:05.319 --> 00:03:07.659 You're not wrong about the pile. 00:03:07.659 --> 00:03:16.943 In May last year, SEEK, the company behind JobStreet, said AI-generated resumes on its platforms rose 109 per cent in Malaysia. 00:03:16.943 --> 00:03:22.938 Its head of AI product said identical keywords "lose their differentiating value". 00:03:22.938 --> 00:03:27.360 So why bother? Just send the old one. 00:03:27.360 --> 00:03:29.915 Okay, but let me finish my thought. 00:03:29.915 --> 00:03:38.019 JobStreet's 2025 hiring report says seventy per cent of Malaysian businesses evaluate candidates' AI knowledge. 00:03:38.019 --> 00:03:45.393 So the polish isn't the point. Proof is. Add one line on how you actually used a tool, with a result. 00:03:45.393 --> 00:03:52.301 Fair, I hadn't thought of it that way. My nephew's CV says "proficient in Microsoft Office". 00:03:52.301 --> 00:03:56.656 So does every CV printed since the Asian financial crisis. 00:03:56.656 --> 00:04:04.610 I read page forty of these reports so you don't have to. One more rule. Never let the AI invent anything. 00:04:04.610 --> 00:04:11.580 If it adds a certificate you don't hold or a title you never had, delete it before you send. 00:04:12.030 --> 00:04:20.230 So it's like my brother-in-law at weddings. Helpful, entertaining, and you check every single story. 00:04:21.330 --> 00:04:23.736 Step three is interview practice. 00:04:23.736 --> 00:04:30.005 Ask the chatbot to play the hiring manager for that exact job, one question at a time. 00:04:30.005 --> 00:04:37.150 Drill three questions: tell me about yourself, why are you leaving, and what salary do you expect. 00:04:37.150 --> 00:04:44.674 That last one is real. My daughter was asked her expected salary in the first five minutes. 00:04:44.674 --> 00:04:48.312 Does the chatbot just give you a number, or… 00:04:48.312 --> 00:04:54.135 Don't take a number from a chatbot, because its salary guesses aren't sourced. 00:04:54.135 --> 00:04:57.047 Compare real adverts for similar roles. 00:04:57.047 --> 00:05:04.885 For fresh graduates, the Budget promised a RM2,500 minimum wage, but we still haven't found a start date. 00:05:04.885 --> 00:05:11.460 Hang on, say that again. Promised in October, and still no start date? 00:05:11.460 --> 00:05:13.417 None that we could find. 00:05:13.417 --> 00:05:20.431 Then ask the bot for feedback using STAR, which means Situation, Task, Action, Result. 00:05:20.431 --> 00:05:24.246 I'd push back on the whole rehearsal idea, though. 00:05:24.246 --> 00:05:29.128 If you practise with a bot, don't you walk in sounding like one? 00:05:29.128 --> 00:05:34.054 I hear what you're saying, but rehearsal is how the nerves come down. 00:05:34.054 --> 00:05:39.980 Rehearse your stories, not your sentences, and say each answer out loud three ways. 00:05:39.980 --> 00:05:46.191 Google's career certificates page suggests practising with Gemini Live, its voice mode. 00:05:46.191 --> 00:05:54.330 In 2024, Lowyat reported it free on Android in Malaysia, in English only, so check your phone for today's options. 00:05:54.780 --> 00:06:01.432 So I rehearse in the kitchen while my wife critiques my posture. Trust me, she'll be harsher than any AI. 00:06:01.432 --> 00:06:05.180 And she won't keep the recording for three years. 00:06:06.280 --> 00:06:08.634 Here's where our sponsor jumps in. 00:06:08.634 --> 00:06:14.520 When we're back, an Ipoh graduate runs all four steps while Aiman keeps the receipts. 00:06:14.520 --> 00:06:17.504 Most AI projects stall in the same place. 00:06:17.504 --> 00:06:25.510 Someone runs a pilot, everyone agrees it's promising, and then nobody owns it. Hitower IT does the other part. 00:06:25.510 --> 00:06:34.172 AI discovery, a roadmap scoped to your budget, and the actual build, shipped into the workflows your team already uses. 00:06:34.172 --> 00:06:41.741 Strategy to code, no handoffs. Dutch precision, Malaysian know-how. A team you can meet in Kuala Lumpur. 00:06:41.741 --> 00:06:45.162 Book a free discovery call at hitowerit.com.my. 00:06:45.162 --> 00:06:51.640 They come back within one working day with where automation can help and what it's worth. 00:06:52.740 --> 00:06:58.770 Right, we're back, with step four, the one that protects your savings. 00:06:58.770 --> 00:07:04.025 Before you send anything to a recruiter, check the recruiter. 00:07:04.025 --> 00:07:04.989 Here's why. 00:07:04.989 --> 00:07:16.198 Bukit Aman's commercial crime chief, Datuk Rusdi Mohd Isa, reported 8,911 job scam cases in 2025, up from 3,656 the year before. 00:07:16.198 --> 00:07:20.402 Losses rose from RM126 million to RM222 million. 00:07:20.402 --> 00:07:28.634 In this year's first quarter alone, police recorded 1,537 cases and about RM31.8 million lost. 00:07:28.634 --> 00:07:32.239 Where do the scammers find people? 00:07:32.239 --> 00:07:41.383 Mostly in chat apps. In 2025, WhatsApp accounted for 3,822 cases, forty-three per cent, with Telegram second. 00:07:41.383 --> 00:07:49.604 In August, a fifty-five-year-old factory clerk in Pekan got a call offering part-time online work. 00:07:49.604 --> 00:07:56.063 She made fourteen transfers chasing promised commissions, and lost RM101,007. 00:07:56.063 --> 00:07:59.904 Wait. Fourteen transfers? 00:07:59.904 --> 00:08:07.996 Fourteen. It's the same pattern as the voice-clone scams in our eighteenth of October episode. 00:08:07.996 --> 00:08:11.267 Trust first, then urgency, then money. 00:08:11.267 --> 00:08:17.079 So the check takes ten minutes. A real employer never asks you to pay. 00:08:17.079 --> 00:08:26.211 Call the company on the number from its own website, and look it up with the Companies Commission of Malaysia. 00:08:26.211 --> 00:08:30.860 If anyone wants money, check that account on Semak Mule. 00:08:31.310 --> 00:08:39.414 Police also say never send bank account numbers, identity card copies or passwords to recruiters you don't know. 00:08:39.414 --> 00:08:46.505 A Universiti Sains Malaysia cybersecurity expert adds that real recruiters don't use free webmail. 00:08:46.505 --> 00:08:51.642 If money has already gone, call 997, the National Scam Response Centre. 00:08:51.642 --> 00:08:57.525 Now, all four steps together. Meet Nurul, an illustrative example, not a real person. 00:08:57.525 --> 00:09:01.816 She's twenty-four, a business administration graduate in Ipoh. 00:09:01.816 --> 00:09:07.007 Step one, she saves a clean copy with no MyKad number, address or referees. 00:09:07.007 --> 00:09:14.689 Step two, she matches it to one MYFutureJobs advert and adds the sales tracker she built during her internship. 00:09:14.689 --> 00:09:19.796 And if she pays? Pokde listed ChatGPT Go at RM38.99 a month last year. 00:09:19.796 --> 00:09:29.280 If she's still enrolled, Google has offered students a free year of Google AI Plus, redeemable until the thirty-first of December. 00:09:29.280 --> 00:09:33.365 After that it's RM23.99 a month, so she sets a reminder. 00:09:33.365 --> 00:09:41.183 Step three, three mock interviews on a free chatbot, about forty minutes each. Step four arrives by WhatsApp. 00:09:41.183 --> 00:09:49.790 Someone calling themselves HR offers remote work at double the pay, for a RM150 processing fee and a photo of her MyKad. 00:09:50.240 --> 00:09:52.896 She pays nothing and sends nothing. 00:09:52.896 --> 00:09:59.650 She calls the number on the company's own website, and nobody there has heard of the job. 00:09:59.650 --> 00:10:02.686 So she blocks the number and reports it. 00:10:02.686 --> 00:10:10.683 Her total is RM0 on the free route, or RM38.99 for one paid month, and about four hours across a week. 00:10:10.683 --> 00:10:18.838 If you're changing careers rather than jobs, our Episode 28 on cybersecurity routes is the better start. 00:10:18.838 --> 00:10:25.480 And Raj, before you ask, yes, she still prints one copy for the interview. 00:10:26.580 --> 00:10:29.136 Here's what I keep turning over. 00:10:29.136 --> 00:10:35.366 If every graduate's CV is polished by AI, the CV stops telling employers much. 00:10:35.366 --> 00:10:39.360 So they lean on tests, referrals and who you know. 00:10:39.360 --> 00:10:46.069 Does that help the graduate who uses AI well, or the one with the right connections? 00:10:46.069 --> 00:10:52.456 Let me sharpen it. SEEK says AI-generated resumes in Malaysia more than doubled. 00:10:52.456 --> 00:10:56.687 Seven in ten employers already evaluate AI knowledge. 00:10:56.687 --> 00:11:01.477 So do employers reward graduates who use AI openly and well? 00:11:01.477 --> 00:11:05.708 Or do they screen it out and test everyone in person? 00:11:05.708 --> 00:11:08.193 In-person testing sounds fair. 00:11:08.193 --> 00:11:16.393 But a graduate in a small town, with no contacts and no money for travel, may never reach the room. 00:11:16.393 --> 00:11:24.888 That's our fresh graduate question, open since our third episode. One path rewards skill with the tools. 00:11:24.888 --> 00:11:28.809 The other rewards whoever gets through the door. 00:11:28.809 --> 00:11:32.947 And neither path is cheap for the graduate. 00:11:32.947 --> 00:11:36.860 Friday, the AI-YA team takes a position. 00:11:37.960 --> 00:11:43.620 Today's Verdict is ChatGPT Go, at RM38.99 a month, for one month of job hunting. 00:11:43.620 --> 00:11:51.048 On the twenty-fifth of October, for a student, I said Free cukup, Mei Ling said Hype, and Raj said Bayar. 00:11:51.048 --> 00:11:59.396 For a job seeker, I'm Bayar, because one month of higher limits before a big interview is cheap, and you cancel after. 00:11:59.396 --> 00:12:07.360 Hype, because the free tiers plus a human counsellor at MYFutureJobs can cover all four steps for RM0. 00:12:07.810 --> 00:12:17.370 Free cukup, and yes, that changes my Bayar from the school episode, because someone without a pay cheque shouldn't add a subscription. 00:12:18.470 --> 00:12:24.716 Here's your one thing for this Sunday. Open your CV and save a copy called "clean". 00:12:24.716 --> 00:12:30.436 Delete your MyKad number, address, phone number, date of birth and referees. 00:12:30.436 --> 00:12:38.864 Then paste only that copy into a free chatbot with one real job advert, and ask for three specific improvements. 00:12:38.864 --> 00:12:41.950 It takes under an hour, and it costs RM0. 00:12:43.050 --> 00:12:49.888 AI-YA runs AI lectures, workshops and implementation training for Malaysian companies. 00:12:49.888 --> 00:12:52.114 Details at ai-ya.my/podcast. 00:12:52.114 --> 00:12:54.033 Tomorrow is SME and tools. 00:12:54.033 --> 00:13:04.290 We take one implementation problem a Malaysian business actually has, with the tools, the cost in ringgit, the time saved, and what breaks. 00:13:04.740 --> 00:13:09.532 If this was useful, share it with one person at work who needs it. 00:13:09.532 --> 00:13:17.229 And if you've got a question for Friday, leave it in the comments on the episode page at podcast.ai-ya.my. 00:13:17.229 --> 00:13:23.385 If someone at home is job hunting, sit with them tonight and read their CV out loud together. 00:13:23.385 --> 00:13:27.820 Take care, and see you tomorrow when the working week starts again.