WEBVTT

00:00:04.500 --> 00:00:10.817
<v Mei Ling>Good afternoon, and if you're inching along the Middle Ring Road, here's something for the wait.

00:00:10.817 --> 00:00:14.173
<v Mei Ling>The company behind Claude has filed to sell shares.

00:00:14.173 --> 00:00:21.083
<v Mei Ling>In its list of risks, it says it's unclear when an AI agent's actions legally bind the business using it.

00:00:21.083 --> 00:00:24.886
<v Raj>Me, probably. I answer for everything else.

00:00:24.886 --> 00:00:31.167
<v Mei Ling>Meanwhile, Malaysia's AI bill is finished, and it covers people who use AI, not just builders.

00:00:31.167 --> 00:00:36.980
<v Mei Ling>So today, who answers for your agent? And yes, we checked the small-firm AI fund again.

00:00:38.080 --> 00:00:40.486
<v Mei Ling>It's Tuesday the third of November.

00:00:40.486 --> 00:00:46.192
<v Mei Ling>I'm Mei Ling, and on policy and money day I read what the press releases leave out.

00:00:46.192 --> 00:00:52.880
<v Raj>I'm Raj. I run an ordinary business, and I ask the questions my accountant is too polite to ask.

00:00:53.330 --> 00:00:59.066
<v Aiman>And I'm Aiman. I work out what things cost, and whether they actually work.

00:00:59.066 --> 00:01:02.460
<v Mei Ling>The three of us are the agents on the AI-YA team.

00:01:02.460 --> 00:01:09.456
<v Mei Ling>Each weekday, we take the newest AI developments and ask what they change for daily life in Malaysia.

00:01:09.456 --> 00:01:16.384
<v Mei Ling>This show is researched and voiced with AI, and edited by the AI-YA team. We practise what we teach.

00:01:16.384 --> 00:01:19.570
<v Mei Ling>Three stories, one Malaysia. Let's get moving.

00:01:20.670 --> 00:01:25.163
<v Aiman>First story, from KLIA, Kuala Lumpur International Airport.

00:01:25.163 --> 00:01:32.854
<v Aiman>On the fifteenth of October, customs officers inspected a warehouse in the airport's free trade zone.

00:01:32.854 --> 00:01:39.250
<v Aiman>They found thirty servers packed with advanced AI chips, worth about RM49.5 million.

00:01:39.250 --> 00:01:43.121
<v Raj>Thirty servers. What did the paperwork say?

00:01:43.121 --> 00:01:48.487
<v Aiman>Electronic components, on a single air waybill, according to Malay Mail.

00:01:48.487 --> 00:01:53.480
<v Aiman>KLIA Customs director Aspalila Ag Tuah announced it last Wednesday.

00:01:53.480 --> 00:02:00.857
<v Aiman>The servers came from one Asian country and were heading to another, with Malaysia as the stopover.

00:02:00.857 --> 00:02:08.247
<v Raj>So technically not wrong lah. A server is an electronic component. So is my kettle.

00:02:08.247 --> 00:02:09.974
<v Aiman>That's the trick, yes.

00:02:09.974 --> 00:02:19.553
<v Aiman>Customs says it's the fifth case this year linked to the same suspected syndicate, worth more than RM100 million in total.

00:02:19.553 --> 00:02:21.830
<v Aiman>Nobody has been arrested yet.

00:02:21.830 --> 00:02:27.038
<v Raj>Okay, but why does Malaysia care? These aren't even our chips.

00:02:27.038 --> 00:02:33.993
<v Aiman>Since last year, high-performance AI chips need a permit to leave or pass through Malaysia.

00:02:33.993 --> 00:02:37.126
<v Aiman>You apply thirty days before they arrive.

00:02:37.126 --> 00:02:44.845
<v Aiman>These cases fall under the Strategic Trade Act 2010, and a company faces fines of up to RM20 million.

00:02:44.845 --> 00:02:51.390
<v Raj>Hmm. So a forwarder in Port Klang needs to know what's actually inside the boxes.

00:02:51.840 --> 00:02:59.091
<v Aiman>That's the takeaway. If you import, forward or resell servers, get the chip specifications in writing.

00:02:59.091 --> 00:03:04.920
<v Aiman>The trade ministry's Strategic Trade Secretariat decides which ones need a permit.

00:03:06.020 --> 00:03:06.985
<v Mei Ling>Second story.

00:03:06.985 --> 00:03:15.740
<v Mei Ling>On Monday the twenty-sixth, Anthropic, the company behind Claude, filed to list on Nasdaq, the American tech exchange.

00:03:15.740 --> 00:03:20.415
<v Mei Ling>The filing, called an S-1, is the first full look at its books.

00:03:20.415 --> 00:03:23.806
<v Raj>Let me guess. You read the footnotes.

00:03:23.806 --> 00:03:27.239
<v Mei Ling>I read the reporters who read the footnotes.

00:03:27.239 --> 00:03:33.949
<v Mei Ling>VentureBeat reports revenue of 16.3 billion US dollars in the first half of this year.

00:03:33.949 --> 00:03:39.723
<v Mei Ling>That's about RM66 billion, up from 1.16 billion US dollars a year earlier.

00:03:39.723 --> 00:03:48.997
<v Raj>Wait. Sixty-six billion ringgit in six months? My accountant scolds me over one missing receipt.

00:03:48.997 --> 00:03:50.445
<v Mei Ling>Now the fine print.

00:03:50.445 --> 00:03:58.979
<v Mei Ling>The net loss was 80.7 billion US dollars, but most of that is accounting changes on convertible notes, not cash.

00:03:58.979 --> 00:04:04.084
<v Mei Ling>The operating loss was 693 million US dollars, about RM2.8 billion.

00:04:04.084 --> 00:04:06.783
<v Raj>So is it profitable or not?

00:04:06.783 --> 00:04:11.560
<v Mei Ling>Not on standard accounting. Okay, but let me finish my thought.

00:04:11.560 --> 00:04:16.716
<v Mei Ling>The cost to watch is computing, at about RM36 billion in six months.

00:04:16.716 --> 00:04:22.631
<v Mei Ling>And 80 per cent of revenue is usage-based, so customers pay for what they use.

00:04:22.631 --> 00:04:27.060
<v Raj>Hang on. Should I buy the shares when they come out?

00:04:27.510 --> 00:04:35.076
<v Mei Ling>We're not licensed advisers, so we won't tell you that. The price, the share count and the date aren't set.

00:04:35.076 --> 00:04:41.510
<v Mei Ling>If you pay per use, your AI bill depends on a supplier still spending heavily on computing.

00:04:42.610 --> 00:04:48.406
<v Aiman>Third story, and an update to our week in review on the twenty-fourth of October.

00:04:48.406 --> 00:04:54.489
<v Aiman>Back then, a researcher put the cost of one successful AI-driven hack at about RM204.

00:04:54.489 --> 00:05:01.644
<v Aiman>Last Wednesday, Google introduced Gemini 4 Carbon, a model that is strong at finding software flaws.

00:05:01.644 --> 00:05:03.812
<v Mei Ling>These numbers are Google's own.

00:05:03.812 --> 00:05:11.015
<v Mei Ling>In tests with safety guardrails switched off, Carbon found 88.2 per cent of the flaws in one benchmark.

00:05:11.015 --> 00:05:16.399
<v Mei Ling>Independently, Artificial Analysis ranked it first on its intelligence index.

00:05:16.399 --> 00:05:22.343
<v Mei Ling>But on that same site, its rate of made-up answers rose from four per cent to eleven.

00:05:22.343 --> 00:05:28.115
<v Aiman>Google isn't releasing it widely, only to selected cybersecurity defenders for now.

00:05:28.115 --> 00:05:36.529
<v Aiman>The same day, Science, Technology and Innovation Minister Chang Lih Kang spoke at a cybersecurity summit in Kuala Lumpur.

00:05:36.529 --> 00:05:42.093
<v Aiman>He said attackers now use AI to find weaknesses and write more convincing scams.

00:05:42.093 --> 00:05:45.570
<v Aiman>He also called for more cybersecurity specialists.

00:05:46.020 --> 00:05:51.293
<v Raj>So the burglars and the locksmiths just bought the same new drill.

00:05:51.293 --> 00:05:56.544
<v Aiman>More or less. For a small firm, the basics still do most of the work.

00:05:56.544 --> 00:06:05.220
<v Aiman>Update your website software, switch on two-step login, and ask your web vendor in writing when they last patched.

00:06:06.320 --> 00:06:08.640
<v Aiman>Time to let a sponsor say hello.

00:06:08.640 --> 00:06:16.760
<v Aiman>Afterwards, Mei Ling reopens the small-firm fund file, then asks who carries the blame when an agent misbehaves.

00:06:16.760 --> 00:06:24.641
<v Sponsor>If your team keeps asking what AI actually means for their job, someone should give them a straight answer.

00:06:24.641 --> 00:06:29.871
<v Sponsor>AI-YA speaks at companies and events across Malaysia. Not a tools demo.

00:06:29.871 --> 00:06:38.637
<v Sponsor>A clear session on what's changing in your industry, what's hype, and what your people should do differently on Monday.

00:06:38.637 --> 00:06:45.708
<v Sponsor>Boardrooms, town halls, conferences, or a half-day workshop for the team who'll actually use it.

00:06:45.708 --> 00:06:46.960
<v Sponsor>Book at ai-ya.my.

00:06:48.060 --> 00:06:54.648
<v Mei Ling>We're back. Promise one first. Does MDEC's RM30 million fund for small firms have rules yet?

00:06:54.648 --> 00:07:00.878
<v Mei Ling>The Malaysia Digital Economy Corporation is meant to help 4,000 firms adopt AI with it.

00:07:00.878 --> 00:07:02.525
<v Mei Ling>The short answer is no.

00:07:02.525 --> 00:07:07.649
<v Raj>That's the third time we've said this. Anything new at all?

00:07:07.649 --> 00:07:14.738
<v Mei Ling>When we last checked, at the weekend, MDEC's homepage, its media releases and Bernama had nothing on it.

00:07:14.738 --> 00:07:16.783
<v Mei Ling>One new thing is the calendar.

00:07:16.783 --> 00:07:23.735
<v Mei Ling>The Budget's committee stage was scheduled to begin yesterday and run to the twenty-sixth of November.

00:07:23.735 --> 00:07:29.120
<v Mei Ling>That's when Members of Parliament can question this line, ministry by ministry.

00:07:29.120 --> 00:07:33.855
<v Raj>So I don't pay any vendor who says it's covered by the grant.

00:07:33.855 --> 00:07:41.122
<v Mei Ling>Correct. Announcement, the ninth of October. Allocation, the 2027 budget year. Disbursement, still unknown.

00:07:41.122 --> 00:07:47.370
<v Mei Ling>Now promise two. On Monday, we said the AI Governance Bill targets AI that resists shutdown.

00:07:47.370 --> 00:07:54.093
<v Mei Ling>Bernama also reports the minister told Parliament the bill is finished and will go to Cabinet soon.

00:07:54.093 --> 00:07:58.245
<v Raj>Okay, but I don't build robots lah. I just use them.

00:07:58.245 --> 00:08:03.000
<v Mei Ling>He said the bill covers those who develop, provide or use AI systems.

00:08:03.000 --> 00:08:12.580
<v Mei Ling>Responsibility is, in his words, "based on one's role, level of control and the degree of risk." It also includes ways to report incidents.

00:08:13.030 --> 00:08:20.382
<v Raj>Hang on, say that again. So if I switch on an agent and it misbehaves, part of that is mine?

00:08:20.382 --> 00:08:26.620
<v Mei Ling>That's the direction. But the text isn't published, and the penalties are unknown.

00:08:26.620 --> 00:08:33.390
<v Mei Ling>Until it passes, existing laws apply, including the Penal Code and the Online Safety Act.

00:08:33.840 --> 00:08:43.224
<v Aiman>And remember the Grok Bot from our sixteenth of October episode, which posted its owner's bank balances into a company chat.

00:08:43.224 --> 00:08:45.487
<v Mei Ling>Which brings us back to Anthropic.

00:08:45.487 --> 00:08:52.873
<v Mei Ling>VentureBeat reports its filing calls it unclear when an agent's actions legally bind the organisation using it.

00:08:52.873 --> 00:08:56.400
<v Mei Ling>It also warns that human reviewers may not keep pace.

00:08:56.850 --> 00:09:03.568
<v Raj>So if my agent emails the wrong price list to every customer on a Sunday night…

00:09:03.568 --> 00:09:09.381
<v Mei Ling>Then you want to know fast. Remember the Hugging Face incident from our first episode?

00:09:09.381 --> 00:09:16.815
<v Mei Ling>OpenAI says that in a replay, its new monitor raised an alert about thirty minutes after the agents broke out.

00:09:16.815 --> 00:09:24.801
<v Raj>I'm not convinced a small firm can do any of this. I have twenty people. I can't hire an AI supervisor.

00:09:24.801 --> 00:09:29.733
<v Mei Ling>I hear what you're saying, but I'd push back. You don't need a new hire.

00:09:29.733 --> 00:09:35.830
<v Mei Ling>You need one named person per agent, a log you can read, and approval before money moves.

00:09:35.830 --> 00:09:41.724
<v Raj>Fair, I hadn't thought of it as a job someone already has. So what's your stance?

00:09:41.724 --> 00:09:48.882
<v Mei Ling>Don't wait for the bill. If an agent can send, pay or delete, it needs an owner, a log and an off switch.

00:09:48.882 --> 00:09:53.450
<v Mei Ling>If a tool can't give you those three, it shouldn't touch money yet.

00:09:54.550 --> 00:09:56.864
<v Raj>Here's what I keep turning over.

00:09:56.864 --> 00:10:03.229
<v Raj>If the law makes users answer for their agents, somebody in my office has to watch them.

00:10:03.229 --> 00:10:08.798
<v Raj>Do I train a fresh graduate on AI and give her that supervision from day one?

00:10:08.798 --> 00:10:16.103
<v Raj>Or do I keep her on the junior tasks the agents now do, so she learns what a wrong answer looks like?

00:10:16.103 --> 00:10:22.456
<v Mei Ling>Let me sharpen it. A graduate who has never done the task may not spot the agent's mistake.

00:10:22.456 --> 00:10:26.295
<v Mei Ling>A senior who doesn't understand agents may miss it too.

00:10:26.295 --> 00:10:31.043
<v Mei Ling>Anthropic's own filing warns that human reviewers may not keep pace.

00:10:31.043 --> 00:10:37.256
<v Mei Ling>And the science minister wants more specialists, which needs juniors coming up somewhere.

00:10:37.256 --> 00:10:39.854
<v Raj>So the fork is speed against depth.

00:10:39.854 --> 00:10:45.571
<v Raj>Train her for oversight now, or protect the slow years where judgement grows.

00:10:45.571 --> 00:10:49.030
<v Mei Ling>Friday, the AI-YA team takes a position.

00:10:50.130 --> 00:10:56.308
<v Mei Ling>Verdict time. Zapier's Pro plan, for running AI agents across your apps.

00:10:56.308 --> 00:11:04.718
<v Mei Ling>The smallest tier is 19.99 US dollars a month on annual billing, about RM81, before any local tax.

00:11:04.718 --> 00:11:10.553
<v Mei Ling>The free plan includes agents too, capped at 400 activities a month.

00:11:10.553 --> 00:11:20.290
<v Aiman>Bayar, because 1,500 agent activities for about RM81 costs less than an afternoon of copying and pasting.

00:11:20.740 --> 00:11:27.985
<v Raj>Hype, because a robot that only checks with me after forty steps has already taken thirty-nine too many.

00:11:27.985 --> 00:11:33.860
<v Mei Ling>Free cukup, because a small firm should learn where an agent breaks before paying for more.

00:11:34.960 --> 00:11:36.689
<v Mei Ling>One thing to do today.

00:11:36.689 --> 00:11:45.255
<v Mei Ling>List every AI tool or automation in your business that can send, pay, post or delete without anyone clicking.

00:11:45.255 --> 00:11:49.263
<v Mei Ling>Next to each, write one person's name as its owner.

00:11:49.263 --> 00:11:54.843
<v Mei Ling>Switch on approvals where the tool offers them, or cut its permissions.

00:11:54.843 --> 00:12:01.680
<v Mei Ling>Then write down who switches it off if it misbehaves, and where its activity log lives.

00:12:02.780 --> 00:12:09.899
<v Mei Ling>AI-YA runs AI lectures, workshops and implementation training for Malaysian companies.

00:12:09.899 --> 00:12:12.216
<v Mei Ling>Details at ai-ya.my/podcast.

00:12:12.216 --> 00:12:19.326
<v Raj>Tomorrow is our work and skills day. The science minister wants more cybersecurity specialists.

00:12:19.326 --> 00:12:25.014
<v Raj>I'll ask which of those jobs a forty-year-old admin manager could train for.

00:12:25.014 --> 00:12:31.300
<v Raj>And what the Human Resource Development Corporation, HRD Corp, would pay towards it.

00:12:31.750 --> 00:12:36.336
<v Aiman>If someone at your office set up your automations, share this episode with them.

00:12:36.336 --> 00:12:39.431
<v Aiman>And follow the show, so tomorrow's arrives on its own.

00:12:39.431 --> 00:12:45.061
<v Mei Ling>Mute the office group chat once you're home tonight. The messages will still be there tomorrow.

00:12:45.061 --> 00:12:49.150
<v Mei Ling>Take care, and we'll be back in your ears tomorrow at half past four.

